FAQ

Closed FIrst Item

DOnt use

International size conversion chart

Please check the correct size for your region.

Socks and Headwear are universal, one size fits all.

Flip Flops: Universal Sizing chart

Sizes

UK

EU

US (M)

US (W)

CM

S/M

4-6

37.5 -40

5-7

6-8

26

M/L

7-9

41-44

8-10

9-10

28

I don’t have a PO number, can I still place an order?

No, you can only place an order with a valid PO number approved in Concur. Any orders submitted without one or invalid PO will be rejected.

How do I order?
Simply add items you require to your basket and follow the on-screen prompts. Once you have “submitted” your order an acknowledgement will be emailed to you confirming your purchase.
Can I order different quantities to those shown?

The minimum order quantity as per the pricing index.  If you require more than the stock figure shown, please contact Cathy Chivers, see ‘Contact Us’ section.

I would like my own design printed on the items I order, can I do this?

The designs are pre-approved and all stock products are branded as they appear on this website. If you require a new design please contact Apex Marketing, see ‘Contact Us’ section.

How long will my order take?

The lead times are stated on the production information pages and will be confirmed once the order has been confirmed.

If you required delivery by a specific date, please contact [email protected] and we will confirm if it’s possible,

I have an event date that is closer than the delivery lead time stated what can I do?

Contact Jenna Harbud (see ‘Contact Us’ section) and they will confirm if it is possible

I would like to know how my order is progressing, how do I find out?

Contact the below and they will be able to advise you.

[email protected]

I am looking for a new product that is not shown in this catalogue, where do I get them from?
Please send any requirements for bespoke or new promotional items to Apex Marketing via the Contact us Section.